Volantix Flights Private Limited | Effective: January 2025
Volantix Flights Private Limited is a digital-first travel and marketing company. We do not sell or ship any physical products. All our services — including flight tickets, booking confirmations, and travel documents — are delivered electronically via email and/or digital platforms.
All bookings and services provided through Volantix and Triplogy.com are fulfilled digitally:
| Document Type | Delivery Time |
|---|---|
| Flight E-Ticket | Within 30 minutes – 2 hours of confirmed payment |
| Booking Confirmation Email | Immediately upon booking completion |
| GST Invoice (B2B) | Within 24 business hours |
| Group Booking Itinerary | Within 4–8 business hours |
| MICE / Corporate Travel Documents | Within 24–48 business hours |
If you have not received your booking confirmation or e-ticket within the expected timeframe, please:
Our team will re-send the documents or investigate any delivery issues promptly.
As a travel services company, Volantix does not ship any physical goods. If you receive communication claiming to be from Volantix requesting a physical delivery fee or similar, please treat it as fraudulent and report it to us immediately.
If you need to update the email address for receiving travel documents after a booking is confirmed, please contact our support team at least 24 hours before the travel date. Changes are subject to feasibility and airline system restrictions.
Contact us at contact@volantix.in and we'll resend them immediately.
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